Neewer Reviews

Neewer.com offers a variety of photography and videography equipment with prices that cater to different budgets. For instance, LED ring lights can be found starting at around $89.99, while more advanced bi-color LED video light kits may cost up to $239.99. They also have super sale sections where discounts are automatically applied at checkout, providing opportunities for additional savings. Prices for new releases and other accessories like softboxes, tripods, and microphones vary, with some items available for as low as $19.99. It's worth noting that prices are subject to change and may vary based on promotions or new product launches.

Neewer.com is recognized for its extensive range of photography and videography equipment. Among the popular products are the TL120C Tube Light, an RGBWW light with PWM dimming, and the Q4 TTL Flash 400Ws, a versatile strobe flash. The CL124 RGB Light Stick with intelligent app control and metal barndoor is also featured. For smartphone vloggers, the PA053/PA054 Case for iPhone 15 Pro/Pro Max with lens adapters and the PA045B/PA045S Quick Release Phone Cage Side Handle are sought after. Additionally, the LS-46 and LS-47 Additional Lenses for Fujifilm X100 Series Cameras are notable, along with the PA017 Universal Phone Video Rig. These products highlight Neewer's commitment to providing professional lighting systems and video recording equipment to enhance the creative process.

Neewer.com is a platform that offers a wide range of products and services. The popular products include photography lighting equipment such as LED panels, flashes, and ring lights. They also offer video recording equipment like video lights, monitors, and microphones. In addition, they provide auxiliary light control accessories notably soft boxes, tripods, lenses, and filters. They also have innovative smartphone apps. Some of the specific popular products include the Spotlight Snoot 20° Optical Lens, TL120C Tube Light, Strobe Flash Q4 TTL Flash, and CL124 RGB Light. They also offer pre-order services for new products like the NEEWER CB200C 200W RGB LED Video Light and NEEWER PA053/PA054 Case for iPhone 15 Pro/Pro Max with 17mm/67mm Adapters. They have a section for top 50 products and new releases on their website. The company's motto is "You Create, We Illuminate", emphasizing their commitment to providing professional lighting systems for creative endeavors.

Neewer.com has a 45-Day Money-Back Guarantee for items in their original package. Products can be returned for a full refund for any reason within 45 days from the order date if the item is brand new in the original package. All returned items must be in brand new condition, in their original unaltered box and must include all packing material, warranty cards, manuals, and accessories. For returns other than product quality issues, the buyer needs to pay the return shipping fee.

In terms of the shipping policy, Neewer does not offer express or overnight shipping in any country for now. Orders cannot be delivered to PO BOX addresses or to territories. If your order includes pre-order products, the delivery date of the pre-order products will be based on the estimated delivery time stated on the page.

All Neewer products carry a 1-year warranty (for orders on the Neewer official website, the warranty is extended to 2 years), valid from the purchase transaction date. The warranty covers product defects and provides replacement of the defective product or serviceable component. If a return is required, the buyer is responsible for any associated return shipping costs (i.e from the buyer to Neewer’s return address) and Neewer pays for postage to ship the replacement item back to the buyer. In some cases, at Neewer’s discretion, the buyer may receive a refund if a replacement is not immediately available. Refunds issued are for the cost of the item only; no handling or shipping fees will be refunded. Please note that before a replacement item is dispatched, or refund issued, Neewer must receive the returned item in the agreed condition. As our sales are online, without a physical store to inspect the defective product, we reserve the right to request picture or video evidence illustrating the defect to honor the warranty. Your product is automatically covered under warranty effective from the date of purchase. Please provide your order number and a photo / video in the event of a claim. For Amazon orders, the name of the seller, or a screenshot should also be provided. The following limitations and exception apply and are not covered by the 1-year warranty: Used products from a third party, such as from Amazon EU S.a.r.L., Amazon.com Services LLC, etc. Normal wear and tear. Loss or theft. Physical damage due to misuse or accident. Water damage or any other damage or defect related to misuse Only Neewer products are covered, no other item is covered, including items used in tandem with a Neewer product, irrespective of cost. Buyer attempts unauthorized repairs, modifications, or disassembles the item.

Neewer.com offers a 45-Day Money-Back Guarantee for items in their original package. Products can be returned for a full refund for any reason within 45 days from the order date if they are brand new and in the original package. Returned items must be in brand new condition, including all packing material, warranty cards, manuals, and accessories. For returns not related to product quality issues, the buyer is responsible for the return shipping fee. If a package is lost after being forwarded from the courier service point to the buyer's address, Neewer will not assume responsibility or offer a refund. Returns must be received at their warehouse before a refund is processed or a replacement is shipped. It can take 7-25 days for an item to reach them once returned. After receipt, it takes 2 business days for the refund to be processed and 3-5 business days for it to show up in the account.

Regarding the Shipping Policy, Neewer does not offer express or overnight shipping. Orders cannot be delivered to PO BOX addresses or territories. If an order includes pre-order products, the delivery date will be based on the estimated delivery time stated on the product page. Orders under a certain amount may incur a shipping charge, while orders over that amount may qualify for free shipping, with delivery times ranging from 3-7 business days to 3-15 business days, depending on the region. Orders may ship from multiple locations and arrive in separate packages.

Neewer.com features a variety of popular products, particularly in the photography and videography equipment categories. Some of the top-selling items include the NEEWER RL-18 18 Inch LED Ring Light Kit, which is favored for its lighting capabilities in video production and photography. For those requiring adjustable lighting, the NEEWER 2 Pack NL480 Bi-Color LED Panel Light Kit is a popular choice. The NEEWER 320cm Stainless Steel C Stand with Boom Arm is sought after for its durability and versatility in supporting various lighting setups. Videographers often opt for the NEEWER 2 Pack RGB660 LED Video Light Kit, which offers a range of color settings for creative lighting effects. Additionally, the NEEWER 4-Pack NP-F970 Battery Set for Sony is a must-have for extended shooting sessions, ensuring that cameras remain powered. For mobile lighting solutions, the NEEWER RGB660 Pro APP Control RGB Light and the NEEWER RGB61 Magnetic Cold Shoe RGB Video Light are highly regarded for their portability and ease of use. Lastly, the NEEWER 19.7"x13"x9.84" 2-in-1 Trolley Backpack provides a convenient way to transport equipment, and the NEEWER GM100 Carbon Fiber Gimbal Tripod Head is well-regarded for its stability and smooth motion, essential for capturing high-quality video footage.

Customer reviews for Neewer.com products are generally positive, with a great overall rating of 4.1 out of 5. A significant majority of customers, 49%, have given 5-star ratings, indicating satisfaction with their purchases. The reviews highlight great products and excellent customer support, with many customers expressing their intent to shop again. Positive experiences include prompt and helpful customer service, high-quality products, and quick resolution of issues. Some reviews specifically praise the silent operation of lighting equipment, the versatility of carrying cases, and the durability of stands. However, it's important to note that 40% of the reviews are 1-star, reflecting some dissatisfaction. Complaints include issues with return shipping costs and customer service responsiveness in certain cases. Overall, the reviews suggest that while most customers are happy with their Neewer products and the customer service, there is a notable percentage of customers who had less favorable experiences.